If you wish to cancel your order at any time, please call us on (01539) 731012 or email firstname.lastname@example.org, if your order has not been despatched we can alter or cancel it. The mail order department operates Mon-Fri so any cancellations or changes will be carried out on the following Monday, we will contact you by email once it is done.
If your order has already been despatched, we are unable to alter it. If necessary, you may have to return the order to us to make any alterations. This is done so at the customer's cost unless there is an error in our despatch.